TSC Contact Information

📞 Technology Services Center (TSC) Contact Information

📍 Location

• McKillop Library, Garden Level — Room 002

🚪 IT Support Portal

• Submit a request or track an existing ticket through the IT Support Portal.

📞 Phone Support

• On Campus: Ext. 7777
• Off Campus: 401-341-7777

📧 Email

• support@salve.edu

🕘 Regular Semester Hours

• Monday – Friday: 8:00 AM – 9:00 PM
• Saturday: 10:00 AM – 9:00 PM
• Sunday: 12:00 PM – 9:00 PM

👥 Staffing Coverage

• 8:00 AM – 4:30 PM (Monday–Friday): Staffed by full-time TSC professionals.
• Evenings and Weekends: Coverage provided by trained student employees.
• Student employees provide front-line support and limited troubleshooting. More complex issues may be escalated for follow-up during staffed hours.

📅 Schedule Variations

• These hours reflect regular academic semester coverage.
• Hours may vary during academic breaks, holidays, intersession, and summer.
• Updated schedules will be communicated as needed.

💡 Notes

• For urgent issues outside staffed hours, please submit a detailed ticket or email.
• Including specific information (device, location, error message) helps us resolve your issue more efficiently.