Web Browser: How to Clear the Cache [All Browsers]

Summary

This article summarizes how to clear cache from Google Chrome, Safari and Firefox when the browser is having performance or login issues.

Body

📌 Purpose

  • This article guides users through clearing browser cache in Google Chrome, Safari, and Mozilla Firefox. This process can help resolve issues with outdated content, login errors, and browser performance.

👥 Audience

  • Students / Faculty / Staff

🖥️ Applies To

  • Windows / macOS / Mobile

🛠️ Instructions

🔹 Google Chrome

  1. Open Google Chrome.


     
  2. Select the three-dot menu (⋮) in the top-right corner.



     
  3. Go to Privacy and security > Delete browsing data.



     
  4. Choose a Time range (e.g., All time).Check Cached images and files.



     




  5.  
  6. Click Clear data.



     


  7.  

 

🔹 Mozilla Firefox

  1. Open Firefox.
  2. Click the three-line menu (≡) in the top-right corner.Uploaded Image (Thumbnail)
  3. Select Settings (or Preferences on macOS).Uploaded Image (Thumbnail)
  4. Click Privacy & Security in the left-hand menu.Uploaded Image (Thumbnail)
  5. Scroll to the Cookies and Site Data section and click Clear Data….Uploaded Image (Thumbnail)Uploaded Image (Thumbnail)
  6. In the drop-down menu , select everything and check all boxes.Uploaded Image (Thumbnail)
  7. Click Clear.

💡 Troubleshooting & Tips

  • Issue: Website still appears broken or outdated.
    Fix: Try using a private/incognito window or restart your browser after clearing the cache.
  • If the issue persists, contact the Technology Services Center.
  • When you clear everything , you will need to manually re-login into most websites.

 

Details

Details

Article ID: 2163
Created
Wed 5/21/25 3:38 PM
Modified
Thu 6/25/26 11:09 AM