How to clear Browser(s) cache

Summary

This article summarizes how to clear cache from Google Chrome, Safari and Firefox when the browser is having performance , or login issues.

Body

📌 Purpose

  • This article guides users through clearing browser cache in Google Chrome, Safari, and Mozilla Firefox. This process can help resolve issues with outdated content, login errors, and browser performance.

👥 Audience

  • Students / Faculty / Staff

🖥️ Applies To

  • Windows / macOS / Mobile

🛠️ Instructions

🔹 Google Chrome

  1. Open Google Chrome.
  2. Click the three-dot menu (⋮) in the top-right corner.Uploaded Image (Thumbnail)
  3. Select Settings.Uploaded Image (Thumbnail)
  4. Go to Privacy and security > Delete browsing data.Uploaded Image (Thumbnail)Uploaded Image (Thumbnail)
  5. Choose a Time range (e.g., All time).Uploaded Image (Thumbnail)
  6. Check Cached images and files.
  7. Click Clear data.

🔹 Safari (macOS)

  1. Open Safari.
  2. Click Safari in the menu bar, then select Settings.Uploaded Image (Thumbnail)
  3. Go to the Advanced tab and check Show Develop menu in menu bar.Uploaded Image (Thumbnail)
  4. From the menu bar, click Develop > Empty Caches.Uploaded Image (Thumbnail)
    Uploaded Image (Thumbnail)
  5. Close Preferences. The cache is now cleared.

🔹 Mozilla Firefox

  1. Open Firefox.
  2. Click the three-line menu (≡) in the top-right corner.Uploaded Image (Thumbnail)
  3. Select Settings (or Preferences on macOS).Uploaded Image (Thumbnail)
  4. Click Privacy & Security in the left-hand menu.Uploaded Image (Thumbnail)
  5. Scroll to the Cookies and Site Data section and click Clear Data….Uploaded Image (Thumbnail)Uploaded Image (Thumbnail)
  6. In the drop-down menu , select everything and check all boxes.Uploaded Image (Thumbnail)
  7. Click Clear.

💡 Troubleshooting & Tips

  • Issue: Website still appears broken or outdated.
    Fix: Try using a private/incognito window or restart your browser after clearing the cache.
  • If the issue persists, contact the Technology Services Center.
  • When you clear everything , you will need to manually re-login into most websites.

 

Details

Details

Article ID: 2163
Created
Wed 5/21/25 3:38 PM
Modified
Wed 5/28/25 12:36 PM