Summary
This article explains how to install University-approved software using Software Center (Windows) or Self Service (macOS). These portals provide a finite list of applications managed and approved by IT. If the software you need is not listed, you must submit a request through the IT Support System.
Body
📌 Purpose
- Explain how University-approved software can be installed directly by users.
- Clarify that Software Center (Windows) and Self Service (macOS) provide access to a finite, curated list of approved applications.
👥 Audience
- Faculty / Staff using University-provisioned Windows or macOS devices
🖥️ Applies To
- Windows laptops/desktops managed by the University
- macOS laptops/desktops managed by the University
🛠️ Instructions
Software Center and Self Service contain a limited list of University-approved applications that you can install on your own. If the software you need does not appear in these portals, you will need to submit a request through the IT Support System.
🔹 For Windows Users – Software Center
- Click the Start menu and type Software Center, then press Enter.
- Browse the list of available applications.
- Select the application you want and click Install.
- Once the installation completes, the software will be available in your Start menu.
🔹 For macOS Users – Self Service
- Open Self Service from your Applications folder or use Spotlight Search (Command + Space → type “Self Service”).
- Browse or search for the available software.
- Click the Install button next to the application you need.
- The app will install automatically and appear in your Applications folder.
💡 Troubleshooting & Tips
- The list of software in Software Center and Self Service is finite — if it’s not there, it must be requested through the IT Support System.
- Your device must be on the University network (on campus or via VPN) for the full catalog to appear.
- Some applications may require departmental approval or licensing before they can be added.