Supported Software and Tools

Summary

This article outlines the University-supported software, tools, and AI services available to faculty, staff, and students. It includes details on recommended and limited-support applications, licensing and availability, and important data privacy guidance for using AI tools like Microsoft Copilot and Zoom AI.

Body

📌 Purpose

  • Provide an overview of the software and tools supported by the Salve IT for use by faculty, staff, and students.
  • This article highlights the most widely used, available, and licensed software within the University community.

👥 Audience

  • Students / Faculty / Staff

🖥️ Applies To

  • University-managed devices and approved personal devices

🛠️ Instructions

The Technology Services Center provides documentation and support for a suite of software and tools that can be used by faculty, staff, and students. The table below is not a complete list but focuses on the most widely used and available software within our community.

This table is subject to change as software offerings and licensing evolve.

Tool Recommended & Supported Limited Support Availability / Licensing
Browsers Microsoft Edge, Google Chrome Apple Safari Available to all users
Chat & Collaboration (Group/Team, P2P) Microsoft Teams — Included with Microsoft 365 license (all users)
Email (Desktop/Web) Outlook Mail — Available to all users via @salve.edu accounts
Email - Mobile Devices Outlook Mobile App (App Store, Google Play) — Free app, available to all users
Forms / Surveys Microsoft Forms Qualtrics Included with Microsoft 365 license (faculty/staff)
Mobile Devices Android, iOS — Supported for MFA and campus email setup
Operating System Microsoft Windows 11, MacOS — Windows licensed on University-owned devices
Personal Calendar Outlook Calendar — Available to all users via @salve.edu accounts
Productivity - Desktop Microsoft 365 (Word, Excel, PowerPoint, OneDrive), Adobe Creative Cloud Suite M365 licensed for all faculty, staff, and students. Adobe Creative Cloud available to faculty and staff.
Productivity - Cloud Microsoft 365 Cloud (Word, Excel, PowerPoint, OneDrive), Adobe Creative Cloud Suite M365 available to all users via @salve.edu accounts. Adobe Creative Cloud available to faculty and staff.
Video Conferencing Microsoft Teams, Zoom Cisco Webex Teams available to all users via @salve.edu accounts, Zoom institutional accounts for all faculty,staff, and students
VPN FortiClient — Licensed for faculty and staff; requires setup and approval
AI Tools
Adobe Firefly Available when logged into Adobe Creative Cloud with your Salve account — Who has access: Users with the Adobe Creative Cloud license
Features: AI image generation tool
Microsoft Copilot 365 (Free) Available when logged into your Salve account (Copilot Chat) — Who has access: All Salve Microsoft 365 users
Features: Document summarization, email drafting, conversational AI. Tasks may require manual upload/copy-paste. Interaction is through Copilot Chat only (no app integration).
Microsoft Copilot 365 Pro Integrated within Outlook, Word, Teams (in-app features) — Who has access: Users with a Copilot 365 Pro license (may require purchase/approval)
Features: In-app drafting/summarizing, Teams meeting notes & action items, Outlook replies & summaries, Word rewriting/formatting/summarizing. Conversational AI can reference OneDrive content you can access.
Zoom AI Companion Included with institutional Zoom — Who has access: All Salve Zoom users
Features: Meeting summaries and a real-time Q&A bot during meetings.
⚠️ Data Privacy & Security (AI Tools)
Staying in compliance with the University Data Storage and Classification Policy, do not enter, upload, or share confidential, regulated, or sensitive University information with AI tools. When in doubt, submit a ticket or contact us.

* Assistance provided for setting up MFA and accessing email on personal devices

** Assistance provided for connecting to the campus network on personal macOS or ChromeOS devices

💡 Troubleshooting & Tips

  • Contact the TSC before purchasing new software or AI tools to confirm compatibility and licensing requirements.
  • Unsupported software may not receive troubleshooting or security updates.
  • Check this article periodically — offerings and support levels may change.

 

Details

Details

Article ID: 3676
Created
Wed 10/8/25 11:02 AM
Modified
Tue 11/4/25 12:59 PM