Body
📌 Purpose
- This article details how the virtual desktop sources work with the large TV monitor in The Great Hall. This is only accessible to accounts that have been granted permission from Salve IT.
👥 Audience
🖥️ Applies To
🛠️ Instructions
1. Double Click on the Splashtop icon on the desktop of your computer.
2. Go to the Single Sign-On login option. Login with your Salve email address.
3. Your Default Group will show you the two options: DT-OCHBASEMENT and DT-OCHBASEMENT-2. Double click on the one you would like to use.
4. A remote login box will appear. Login with your email and password.
5. Depending on whether you have logged into the device previously, it may send an email to your Outlook account for 2 factor authentication. If it does, go the email and click the appropriate link.
6. You will then see the Windows background of the virtual computer with the time and date. Click anywhere in the window to bring up the login screen. Login to the virtual desktop like you would any other computer. From there, you can set up whatever content is needed. If you go to the Crestron touch panel in the Great Hall and route the corresponding virtual desktop to the TV monitor, the desktop you are accessing remotely will be on the screen.
💡 Troubleshooting & Tips
- Make sure to log out of your account before you exit the remote desktop application.
- If you need instructions on how to use the AV technology in The Great Hall, please refer to this link https://support.salve.edu/TDClient/108/Portal/KB/ArticleDet?ID=4164
- If you have any questions, contact the TSC at (401) 341-7777 or support@salve.edu