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Our campus offers a variety of spaces with both Windows and Mac systems, whether in dedicated
computer labs or public areas. Whether you're completing assignments or just need access to
reliable tech, we have the tools you need!

The TSC maintains a limited pool of loaner laptops available to students who meet specific eligibility criteria. This article outlines who qualifies (device in for repair, verified financial need, or a class/software requirement), the terms for short-term and long-term loans, return expectations, and consequences for overdue devices. It also covers the Mercy Resource Fund for students with financial need and includes guidance for faculty and departments on how referrals work.

This article walks you through how to check for and install updates to the Zoom Desktop Application on Windows or macOS.

This article explains how to change the default mail app on a Mac so that email links (mailto:) open in Outlook instead of Apple Mail. It also covers why the “Default email reader” option may be grayed out and how to fix it by adding a mail account.

This article explains how to install University-approved software using Software Center (Windows) or Self Service (macOS). These portals provide a finite list of applications managed and approved by IT. If the software you need is not listed, you must submit a request through the IT Support System.

This article helps the user set up and print to a Papercut/HP Printer from a Mac for the first time and provides steps for printing documents after setup.

This guide explains how to find the MAC (Media Access Control) address on popular gaming consoles such as PlayStation, Xbox, and Nintendo Switch. Knowing your device’s MAC address is often required for network registration, troubleshooting, or granting access to Salve Regina University’s network.

A step by step guide to connect an Apple macOS device to the SRU-ResNet-Students Wi-Fi network at Salve Regina University.

How to create a time machine backup to an external drive.