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Services or Offerings?
Card Support/Issues
  1. Services
  2. Salve ID Card Services
Request help with your Salve ID card if you're having trouble with access, printing, dining, or other services.
Desktop Application Access (eg. Adobe, Microsoft O365)
  1. Services
  2. Hardware, Software & Applications
  3. Software & Applications Access and Support
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
Door Access Request
  1. Services
  2. Salve ID Card Services
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Employee Offboarding
  1. Services
  2. Personnel Changes
Use this service to deactivate accounts or remove access to services for departing Salve employees, faculty, or contractors.
Employee Onboarding
  1. Services
  2. Personnel Changes
Set up access and/or technology for all new employees, faculty, staff, and contractors at Salve.
Enterprise Application Access (eg. Etrieve, Colleague)
  1. Services
  2. Hardware, Software & Applications
  3. Software & Applications Access and Support
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Existing Personnel Changes
  1. Services
  2. Personnel Changes
Requests related to role changes and name changes of existing Salve personnel.
Financial Access Requests
  1. Services
  2. Personnel Changes
Request activation or deactivation of access to financial systems or information at Salve.
International Travel Access Request
  1. Services
  2. Network and Connectivity
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Shared Drive Access Request
  1. Services
  2. Accounts and Access
Request access to an existing shared network drive. For new file sharing or collaboration needs, we recommend using Teams or SharePoint.
VPN Access Request
  1. Services
  2. Network and Connectivity
Request VPN setup on your Salve-issued laptop to securely access university systems and applications while working remotely.
Wi-Fi Access Requests and Support
  1. Services
  2. Network and Connectivity
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Wired Connectivity Support
  1. Services
  2. Network and Connectivity
Request support for connecting devices to Salve’s wired network via data ports.
Request LMS Support
  1. Services
  2. Teaching and Learning Tools
  3. Canvas and Related Application Support