📌 Purpose
This service provides support for administrative and enterprise applications used across campus, such as Colleague, MySalve, Etrieve, 25Live and other administrative applications. Requests may include troubleshooting, installations, upgrades, or patching assistance.
🛠️ Service Description
- Service Name: Administrative & Enterprise Systems Support
- When to Use:
- Support/Issue: Report a problem or request help using an enterprise system.
- Installation or Patching: Request installation, updates, or patches for supported enterprise software.
- Next Steps: After submission, IT will review your request and coordinate with the appropriate support or vendor team to resolve the issue or complete the installation.