📌 Purpose
This service supports Salve users with connecting devices to the campus Wi-Fi or reporting issues with wireless or wired network access. Salve provides the following Wi-Fi networks:
- Salve Admin: For Salve-issued devices used by faculty and staff. Requires IT configuration.
- Salve Community: For all Salve users. Requires login with Salve credentials and supports a limited number of devices per user.
- Salve Guest: For visitors. Requires one-time email registration to connect.
🛠️ Service Description
- Service Name: Wi-Fi Access & Support
- When to Use:
- Request Wi-Fi Service: For help connecting a new device (such as a laptop, phone, or game console) to the network.
- Report Network Issue: If you're experiencing network problems with an existing connection or multiple devices.
- Next Steps: After submitting your request, IT will follow up to gather details, provide setup instructions, or schedule troubleshooting support.