📌 Purpose
This service supports Salve Regina students, faculty, and staff when a more specific service does not apply. It covers general IT support questions, consultations, and application training requests.
🛠️ Service Description
- Service Name: General IT Support
- When to Use:
- You're unsure which service to choose
- You need guidance on an IT-related issue or project
- You want training on Salve-supported software or tools
- Next Steps:
- Email the Technology Services Center at tsc@salve.edu to initiate your request
- A ticket will be created and a team member will follow up
💡 Service Options
- General IT Guidance & Support: For general questions or help identifying the right service. A team member will assist you after a ticket is created.
- Technology Consultation: For guidance on technology choices, projects, or tools. Our staff will schedule a time to meet and offer recommendations.
- Application Training: For help learning to use applications such as Microsoft 365, Zoom, or TeamDynamix. We offer tailored 1:1 or small group support.