Follett Bookstore: Concierge

📌 Purpose

  • Outlines the function of the CONCEIRGE role on the Follett Platform.
  • A couple of design flaws in the navigation and representation of the content are pointed out.
  • The Platform can be accessed here: https://salve.follettdiscover.com/role_selection

👥 Audience

  • Faculty / Staff

🖥️ Applies To

  • Web Based

🛠️ Instructions


Log Out from Instructor Role

Once your browser has logged you in as an INSTRUCTOR, it will remember this setting, so it is necessary to intentionally log-out of the Follett and then log-in to select the CONCEIRGE role.

  1. Launch the Follett Platform.
  2. Select the user profile information to determine your current role. 
  3. Displays your current role. 
  4. If you are in the instructor role, log-out of the platform in order to log back in the CONCIERGE role.
     

Log-In and Discovery

Log-In with your Salve credentials. 
The DISCOVERY page prompts the user to enter the site with a specific function. 
Select CONCIERGE [adopt on behalf of faculty and view reports].


Terms

A term has to be selected. 
The TERMS are organized by dates: the start and end days. 

 

Course Selection

After selecting the term, select the course code. 
After the TERM and COURSE is set, there are two options, one to create and acquisiiton through OPEN ADOPTIONS and the other to review and edit SUBMITTED ADOPTIONS.
 

Open Adoptions

After seleting a course code, a list of classes will populate the column. Select a specific class and enter a title or ISBN to locate and select a publication. 
 

Adoption List 

After selecting a publication, you are able to select the VIEW option to set parameters for that publication.
Parameters include FORMAT and USAGE. The default settings are for a PRINT FORMAT and a REQUIRED USAGE. 
Select the ADOPT button to start the request process.
 

Analytics

The Analytics item on the menu is an overview that is based-on the term. You can test this out by selecting a different time frame from the drop down menu.
The other useful function is to create a REPORT. 


 

Create Reports

In the overlay, the user is able to filter the course selection.

  1. Select the TERM
  2. Select the DEPARTMENT
  3. Select the COURSE
  4. Create a name for the report


Save and Print Reports

The report can be saved and also printed! 




💡 Troubleshooting & Tips

  • Issue: Quick fix or workaround step.
  • If the issue persists, contact the Technology Services Center.

 

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