How to Connect to Salve-Community Wifi Network

📌 Purpose

• Follow the instructions to connect to SALVE-COMMUNITY Wifi Network. This network is availabe in all academic, administrative and the new Shepard Ave Residence Hall. 

👥 Audience

• Faculty/Staff/Students

🖥️ Applies To

• Computers and mobile devices

🛠️ Instructions

1. Select SALVE-COMMUNITY from the list of available networks to connect to.
2. At the login page, enter your Salve username (firstname.lastname) and your password. Press Sign On.
3. Read the Acceptable use Policy and scroll down to the bottom of the page. Press Accept.
4. A Success message will appear indicating your device is registered on the network. 

💡 Troubleshooting & Tips

• For students living in the new Shepard Avenue Residence Hall, If you need to register a gaming device, or a device that does not have a we browser, contact the Technology Services Center for assistance. Please have the MAC/Hardware address of the device ready, along with the make and model of the device. 
• Make sure your Salve username and password is correct - do not use the @salve.edu part of your username when logging into wi-fi.
• Disable custom or static network settings - make sure the network settings on your
  device are set for DHCP (sometimes labeled automatic), and there no statically assigned IP addresses or DNS servers.
• Some devices (such as iOS/iPad OS) enable a feature called "Private Address" or "MAC Address Randomization".  These privacy related features can sometimes cause issues with connecting to a managed Wi-Fi network such as SALVE-COMMUNITY. These types of features can (and should) be disabled if you encounter issues.
• Try giving your device a restart and performing the connection/registration process again after the restart completes.