Copilot Chat - What is an Agent?

📌 Purpose

  • Provides a brief understanding of Microsoft Copilot Agents

 

👥 Audience

  • Faculty, Staff, and Students

 

🖥️ Applies To

  • Microsoft Copilot

 

🛠️ Overview

Depending on the AI tool that you are using, an agent may have very different capabilities and functions.  A Copilot Agent is a customized AI assistant designed for a specific purpose. Users can create agents with specialized instructions, uploaded files, and trusted websites to provide focused assistance on a particular topic or task. Agents can also be directed to prioritize or avoid certain areas of knowledge, making their responses more relevant to the user's needs.

Examples:

  • An employee could create an IT Support Agent that uses university IT documentation and policies to answer technology-related questions, provide troubleshooting guidance, and direct users to appropriate resources.

  • An instructor could create a Classroom Assistant Agent that uses course materials, syllabi, assignment instructions, and lecture notes to answer student questions, explain course concepts, and help students locate relevant resources throughout the semester.

 

🎥 Video Training

LinkedIn Learning - Copilot Agents - Build Your Own AI Assistant in Copilot and Teams (some of the features shown only exist in the Copilot Premium license)

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