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- Knowledge Base
- Teaching & Learning Tools
- Classroom Technology
Our campus offers a variety of spaces with both Windows and Mac systems, whether in dedicated
computer labs or public areas. Whether you're completing assignments or just need access to
reliable tech, we have the tools you need!
- Knowledge Base
- Computers and Device Support
The TSC maintains a limited pool of loaner laptops available to students who meet specific eligibility criteria. This article outlines who qualifies (device in for repair, verified financial need, or a class/software requirement), the terms for short-term and long-term loans, return expectations, and consequences for overdue devices. It also covers the Mercy Resource Fund for students with financial need and includes guidance for faculty and departments on how referrals work.
- Knowledge Base
- Communication & Telephony
- Video Conferencing and Collaboration
- Zoom
This article walks you through how to check for and install updates to the Zoom Desktop Application on Windows or macOS.
- Knowledge Base
- Teaching & Learning Tools
Customizing your email signature is a great way to add a personal touch and professionalism to your communications. Here are some tips for creating an effective email signature in Outlook for Windows and MacOS.
- Knowledge Base
- Tech Tips
This article explains why files opened from email, Teams, or a browser may “disappear” if you only click Save, and shows how to use Save As to store them in a safe location like OneDrive or Documents.
- Knowledge Base
- Tech Tips
This article explains how to install University-approved software using Software Center (Windows) or Self Service (macOS). These portals provide a finite list of applications managed and approved by IT. If the software you need is not listed, you must submit a request through the IT Support System.
- Knowledge Base
- Computers and Device Support
This article outlines Salve Regina’s recommended minimum specifications for student laptops to ensure reliable performance throughout academic studies. Includes guidance for both Apple and Windows devices.