Popular Services
General requests to IT, including training and general technology consultations.
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Request a new or replacement Salve ID card for building access, dining, library use, and more.
Request access to academic related software. Use this form for installations, license assignments, or to propose new software needed for courses or university functions.
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Request training and support related to Canvas or applications integrated with Canvas.
Request AV support for Salve events, including microphones, speakers, projection, livestream setup, and on-site assistance.
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Request a new or replacement laptop, desktop, tablet, mobile phone, or accessories. Available to Salve faculty and staff based on equipment eligibility.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Request a new phone number, voicemail setup, desk phone installation, or support for existing voicemail and phone issues.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Set up access and/or technology for all new employees, faculty, staff, and contractors at Salve.
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
Request help with your Salve ID card if you're having trouble with access, printing, dining, or other services.
Use this to report an incident related to Salve services or technology, including applications, communications, network access, account activity, or physical access concerns.
Use this service to deactivate accounts or remove access to services for departing Salve employees, faculty, or contractors.
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.
Request VPN setup on your Salve-issued laptop to securely access university systems and applications while working remotely.
Request assistance moving technology and equipment from one campus location to another.