Popular Services
Request a new or replacement Salve ID card for building access, dining, library use, and more.
General requests to IT, including training and general technology consultations.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Request data and reporting support. Requests will be reviewed and are subject to approval from the responsible Data Officer / Steward.
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Request AV support for Salve events, including microphones, speakers, projection, livestream setup, and on-site assistance.
Request training and support related to Canvas or applications integrated with Canvas.
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Request access to academic related software. Use this form for installations, license assignments, or to propose new software needed for courses or university functions.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Request a new or replacement printer, or request to move a Salve-supported printer to a different location on campus.
Request help with printing problems, including connectivity, error messages, print quality, or print queue issues.
Use this to report an incident related to Salve services or technology, including applications, communications, network access, account activity, or physical access concerns.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Request VPN setup on your Salve-issued laptop to securely access university systems and applications while working remotely.
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
Request access to an existing shared network drive. For new file sharing or collaboration needs, we recommend using Teams or SharePoint.
Request a new or replacement laptop, desktop, tablet, mobile phone, or accessories. Available to Salve faculty and staff based on equipment eligibility.
Requests related to role changes and name changes of existing Salve personnel.