Popular Services
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
General requests to IT, including training and general technology consultations.
Request a new or replacement Salve ID card for building access, dining, library use, and more.
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.
Request training and support related to Canvas or applications integrated with Canvas.
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Request access to academic related software. Use this form for installations, license assignments, or to propose new software needed for courses or university functions.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Request help with your Salve ID card if you're having trouble with access, printing, dining, or other services.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Use this to report an incident related to Salve services or technology, including applications, communications, network access, account activity, or physical access concerns.
Use this to report suspicious emails, phishing attempts, or spam messages that target Salve users.
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
Request AV support for Salve events, including microphones, speakers, projection, livestream setup, and on-site assistance.
Request training on using classroom tech such as projectors, control panels, microphones, and display systems.
Request help with printing problems, including connectivity, error messages, print quality, or print queue issues.
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
Need a space to collaborate or share files? Request a Microsoft Teams or SharePoint site for your department, project, or group.
Request a new eFax line or get support with sending and receiving digital faxes through Salve’s eFax platform.
Request support for connecting devices to Salve’s wired network via data ports.