Popular Services
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Request to submit for review of contracts or cybersecurity review by the Office of Information Technology department.
Request a new or replacement laptop, desktop, tablet, mobile phone, or accessories. Available to Salve faculty and staff based on equipment eligibility.
Request a new or replacement Salve ID card for building access, dining, library use, and more.
Request access to academic related software. Use this form for installations, license assignments, or to propose new software needed for courses or university functions.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
General requests to IT, including training and general technology consultations.
Request support for connecting devices to Salve’s wired network via data ports.
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.
Request help with printing problems, including connectivity, error messages, print quality, or print queue issues.
Set up access and/or technology for all new employees, faculty, staff, and contractors at Salve.
This is how you would submit a request for OIT to review as a potential project for Salve.
Request training and support related to Canvas or applications integrated with Canvas.
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Use this to report suspicious emails, phishing attempts, or spam messages that target Salve users.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Use this to report an incident related to Salve services or technology, including applications, communications, network access, account activity, or physical access concerns.
Request a new or replacement printer, or request to move a Salve-supported printer to a different location on campus.
Request VPN setup on your Salve-issued laptop to securely access university systems and applications while working remotely.
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
Request AV support for Salve events, including microphones, speakers, projection, livestream setup, and on-site assistance.
Need a space to collaborate or share files? Request a Microsoft Teams or SharePoint site for your department, project, or group.