Popular Services
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Request a new or replacement laptop, desktop, tablet, mobile phone, or accessories. Available to Salve faculty and staff based on equipment eligibility.
General requests to IT, including training and general technology consultations.
Request help with printing problems, including connectivity, error messages, print quality, or print queue issues.
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
Request a new phone number, voicemail setup, desk phone installation, or support for existing voicemail and phone issues.
Request support, installations, or updates to administrative and enterprise applications.
Request a consultation for teaching tools and technology at Salve, including Canvas, SimpleSyllabus, and other instructional platforms.
Need a space to collaborate or share files? Request a Microsoft Teams or SharePoint site for your department, project, or group.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
Request training on using classroom tech such as projectors, control panels, microphones, and display systems.
Access to articles, how to’s, and troubleshooting tips related to technology and IT services.
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Use this to report an incident related to Salve services or technology, including applications, communications, network access, account activity, or physical access concerns.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Request training and support related to Canvas or applications integrated with Canvas.
Special requests for recording setups where IT support is required.
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
Request a new or replacement printer, or request to move a Salve-supported printer to a different location on campus.
Request assistance moving technology and equipment from one campus location to another.
Request access to academic related software. Use this form for installations, license assignments, or to propose new software needed for courses or university functions.
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.