Popular Services
Request a new or replacement Salve ID card for building access, dining, library use, and more.
General requests to IT, including training and general technology consultations.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
Request access to academic related software. Use this form for installations, license assignments, or to propose new software needed for courses or university functions.
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Request AV support for Salve events, including microphones, speakers, projection, livestream setup, and on-site assistance.
Request a new or replacement laptop, desktop, tablet, mobile phone, or accessories. Available to Salve faculty and staff based on equipment eligibility.
Request VPN setup on your Salve-issued laptop to securely access university systems and applications while working remotely.
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Request help with your Salve ID card if you're having trouble with access, printing, dining, or other services.
This is how you would submit a request for OIT to review as a potential project for Salve.
Set up access and/or technology for all new employees, faculty, staff, and contractors at Salve.
Request training on using classroom tech such as projectors, control panels, microphones, and display systems.
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Use this service to deactivate accounts or remove access to services for departing Salve employees, faculty, or contractors.
Request access to an existing shared network drive. For new file sharing or collaboration needs, we recommend using Teams or SharePoint.
Request a new phone number, voicemail setup, desk phone installation, or support for existing voicemail and phone issues.
Request data and reporting support. Requests will be reviewed and are subject to approval from the responsible Data Officer / Steward.
Request a new or replacement printer, or request to move a Salve-supported printer to a different location on campus.
Request help with printing problems, including connectivity, error messages, print quality, or print queue issues.