Popular Services
General requests to IT, including training and general technology consultations.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
Request a new or replacement Salve ID card for building access, dining, library use, and more.
Request access to academic related software. Use this form for installations, license assignments, or to propose new software needed for courses or university functions.
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Request data and reporting support. Requests will be reviewed and are subject to approval from the responsible Data Officer / Steward.
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
Request a new or replacement laptop, desktop, tablet, mobile phone, or accessories. Available to Salve faculty and staff based on equipment eligibility.
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Request a new phone number, voicemail setup, desk phone installation, or support for existing voicemail and phone issues.
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Request AV support for Salve events, including microphones, speakers, projection, livestream setup, and on-site assistance.
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Request access to an existing shared network drive. For new file sharing or collaboration needs, we recommend using Teams or SharePoint.
Request support for connecting devices to Salve’s wired network via data ports.
Request assistance moving technology and equipment from one campus location to another.
Access to articles, how to’s, and troubleshooting tips related to technology and IT services.
Use this to report suspicious emails, phishing attempts, or spam messages that target Salve users.
Request VPN setup on your Salve-issued laptop to securely access university systems and applications while working remotely.