My Recently Visited Services
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
Request a new or replacement Salve ID card for building access, dining, library use, and more.
Use this service to deactivate accounts or remove access to services for departing Salve employees, faculty, or contractors.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Need a space to collaborate or share files? Request a Microsoft Teams or SharePoint site for your department, project, or group.
Use this to report suspicious emails, phishing attempts, or spam messages that target Salve users.
Request a new phone number, voicemail setup, desk phone installation, or support for existing voicemail and phone issues.
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
Request help with printing problems, including connectivity, error messages, print quality, or print queue issues.
Request help with your Salve ID card if you're having trouble with access, printing, dining, or other services.
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Set up access and/or technology for all new employees, faculty, staff, and contractors at Salve.
Request access to an existing shared network drive. For new file sharing or collaboration needs, we recommend using Teams or SharePoint.
General requests to IT, including training and general technology consultations.
Request activation or deactivation of access to financial systems or information at Salve.
Use this to report an incident related to Salve services or technology, including applications, communications, network access, account activity, or physical access concerns.
Request a new or replacement laptop, desktop, tablet, mobile phone, or accessories. Available to Salve faculty and staff based on equipment eligibility.
Request support for connecting devices to Salve’s wired network via data ports.