My Recently Visited Services
Request VPN setup on your Salve-issued laptop to securely access university systems and applications while working remotely.
Request help with Salve-issued hardware or software that isn’t working correctly. Includes devices, applications, card readers, vending machines, and more.
Request a new or replacement Salve ID card for building access, dining, library use, and more.
General requests to IT, including training and general technology consultations.
Use this to report suspicious emails, phishing attempts, or spam messages that target Salve users.
Support for wireless access for devices like gaming consoles, mobile devices, and SRU or non-SRU technology.
Requests related to role changes and name changes of existing Salve personnel.
Request assistance moving technology and equipment from one campus location to another.
Set up access and/or technology for all new employees, faculty, staff, and contractors at Salve.
Request support for connecting devices to Salve’s wired network via data ports.
Learn how to reset your Salve Regina password using the Self-Service Password Reset (SSPR) tool. Users should attempt this themselves before requesting a callback, which will require identity verification
Report hardware issues in Salve classrooms or conference spaces, including projectors, panels, microphones, and other in-room technology.
Request loaner items such as laptops, microphones, podiums, remotes, or other event-related equipment. Available for Salve events and academic needs.
Ensures continued access to essential tools, email, and Salve-issued phones while traveling internationally. Includes support for blocked countries and cell phone TravelPass details.
Learn how to set up or reset your Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. Users should complete this themselves before disposing of their old device
Browse Salve’s available applications and request new software or access as needed. Some apps are granted automatically, while others may require approval or licensing.
Access and manage your Salve email, request shared inboxes, distribution lists, or aliases, and get support for Outlook-related issues.
Request a new or replacement printer, or request to move a Salve-supported printer to a different location on campus.
Request data and reporting support. Requests will be reviewed and are subject to approval from the responsible Data Officer / Steward.
For existing cardholders who need new, temporary, or modified building access on their Salve ID card.
Use this service to deactivate accounts or remove access to services for departing Salve employees, faculty, or contractors.
Provides an overview of the core desktop software installed on Salve Regina computers, including usage descriptions and how to request additional software through the IT Support System.
Request help with printing problems, including connectivity, error messages, print quality, or print queue issues.